We apologise for this inconvenience, but if our courier partners don't believe it's safe to leave a parcel unattended it will be returned back to us. This protocol is in place to prevent your purchases from falling into hands that are not yours.
We, unfortunately, cannot send the parcel back to you and it will be refunded to your original payment method.
We understand that you're hanging out for your new items, so we suggest repurchasing and organizing for them to be delivered to a location where they can be signed for such as your place of work.
If you want more info, please get in touch with the Customer Experience team below and we'll be able to walk you through the process.