We're sorry to hear that your items don't fit as well as they should.
Crèmm currently does not offer exchanges, but we do offer refunds.
We recommend returning the item and placing another order in the correct size.
Your items are eligible to be returned if:
- returned within 30 days of purchase (with proof of purchase available if requested)
- unworn, unwashed and undamaged with original tags attached
- in original packaging and condition. Items cannot be sent back with their packaging exposed, taped up or otherwise damaged.
If you registered an account with Crèmm, you can start the returns process through 'My Account'.
If you checked out as a guest, please reach out to the Customer Experience team below to initiate the process.