Can I let you know if I'm not enjoying an item?
Of course! We want to know what's working, what's not working, where we can improve and if there are any issues with the products we stock.
Your feedback is invaluable to us. Please get in touch with the Customer Experience team below.READ FULL ARTICLE
Can I let you know if I'm enjoying an item?
Yes, please! We're always glad to hear that you're enjoying your new purchases, so we're keen to know what you love about them.
Reach out to our Customer Experience team below to pass on the good news.READ FULL ARTICLE
How can I get in contact?
Need to reach out to our Customer Experience team? Click the "contact us" button below and our team will be on hand to assist you with your enquiry.
Alternatively, you can also check out our Help Centre for more information.READ FULL ARTICLE
What size should I wear if the shoe isn't available in half sizes?
We normally recommend sizing up to the next whole size for our sandals. However, every person does fit differently into our products. If you need to return them for a different size, please check out our Returns Policy.READ FULL ARTICLE
If a sale or promotion ended yesterday, can I still get the sale price today?
Unfortunately, once a sale or promotion has ended, the offer is no longer valid.
If you are unsure when a sale or promotion is ending, please reach out to the Customer Experience team below and we'll happily help you out.READ FULL ARTICLE
Is Crèmm sustainable?
At Crèmm we're committed to providing you with the necessary information needed to make empowered, informed decisions when purchasing from us.
We measure and monitor our impacts on the environment and society, and endeavour to limit these impacts wherever possible.
We've partnered with leading sustainability expert Jacqui Hennessy to ensure our business practices align with our sustainability goals.
Read more about our sustainability practices here.READ FULL ARTICLE
Do you price match?
Unfortunately, Crèmm does not offer price matching.READ FULL ARTICLE
Can I find out what materials an item is made from?
We want you to make informed and empowered purchasing decisions, so we strive to be transparent around the materials the products we stock are made from.
All the material and design information can be found in or under the product description.
Can't find the info? Get in touch with the Customer Experience team below and we'll help you out.READ FULL ARTICLE